Key Communication Tips | between Employer and Helper

Quality Helper for Quality of Life.

Nation Maid Agency is a reputable domestic helper agency in Singapore, specializing in connecting employers with reliable Migrant Domestic Workers (MDWs). When hiring a helper through a trusted agency like Nation Maid Agency, effective communication skills are essential to ensure a smooth working relationship.

1. Clearly Convey Expectations and Requirements

From the outset, it’s crucial for employers to clearly communicate their expectations and requirements to their MDWs. By setting clear guidelines and instructions, employers can prevent misunderstandings and ensure that the domestic helper understands their duties. This clarity helps establish a strong foundation for a positive working relationship.

2. Active Listening and Empathy

Effective communication is a two-way street. Employers should actively listen to their helper’s feedback and concerns. Showing empathy and understanding towards the helper’s perspectives fosters a harmonious working environment. This mutual respect encourages open dialogue and helps both parties work together towards a common goal of maintaining a well-managed household.

3. Use Non-Verbal Communication

Non-verbal cues such as body language, facial expressions, and gestures play a significant role in communication. Employers should be mindful of their non-verbal communication and encourage their helpers to do the same. This understanding can enhance the clarity of messages and reduce the chances of miscommunication.

4. Ask for Feedback and Continuous Improvement

Encouraging feedback from MDWs can provide valuable insights into how communication can be improved. Regularly asking for feedback demonstrates a commitment to maintaining a positive working environment and shows that the employer values the helper’s opinions.

Our Branches

Jurong Service Center

T: +65 6665 8199 | E: jurongeast@nation.sg
Address: 135 Jurong Gateway Rd, #05-317, Singapore 600135
Mon-Fri: 10:00am – 08:00pm
Sat-Sun: 10:00am – 06:00pm
PH: CLOSED

Tampines Service Center

T: +65 6787 8199 | E: tampines@nation.sg
Address: 201E Tampines St 23, #02-100, Singapore 527201
Mon-Fri: 10:00am – 08:00pm
Sat-Sun: 10:00am – 06:00pm
PH: CLOSED

Toa Payoh Service Center

T: +65 6353 8199 | E: toapayoh@nation.sg
Address: 125A Lor 2 Toa Payoh, #02-134, Singapore 311125
Mon-Fri: 09:00am – 07:00pm
Sat-Sun: 10:00am – 06:00pm
PH: CLOSED

Yishun Service Center

T: +65 6555 8199 | E: yishun@nation.sg
Address: 925 Yishun Central 1, #01-247, Singapore 760925
Mon-Fri: 09:00am – 07:00pm
Sat-Sun: 10:00am – 06:00pm
PH: CLOSED

Jurong Service Center

T: +65 6665 8199
E: jurongeast@nation.sg
Address: 135 Jurong Gateway Rd, #05-317, Singapore 600135
Mon-Fri: 10:00am – 08:00pm
Sat-Sun: 10:00am – 06:00pm
PH: CLOSED

Tampines Service Center

T: +65 6787 8199
E: tampines@nation.sg
Address: 201E Tampines St 23, #02-100, Singapore 527201
Mon-Fri: 10:00am – 08:00pm
Sat-Sun: 10:00am – 06:00pm
PH: CLOSED

Toa Payoh Service Center

T: +65 6353 8199
E: toapayoh@nation.sg
Address: 125A Lor 2 Toa Payoh, #02-134, Singapore 311125
Mon-Fri: 09:00am – 07:00pm
Sat-Sun: 10:00am – 06:00pm
PH: CLOSED

Yishun Service Center

T: +65 6555 8199
E: yishun@nation.sg
Address: 925 Yishun Central 1, #01-247, Singapore 760925
Mon-Fri: 09:00am – 07:00pm
Sat-Sun: 10:00am – 06:00pm
PH: CLOSED