Provide Elderly Caregiving Services For Household


Communicate with custodian of elderly

·         Custodian is greeted with appropriate phrases

·         Job scopes and processes are clearly explained to custodian

·         Doubts are clarified using active questioning technique

·         Questions are answered accurately in a friendly and professional manner

·         Custodian's requests are noted, acted upon and followed through

·         Positive body language is observed at all times

·         Custodian is reassured of ability to take care of elderly using appropriate phrases

·         Important detains are taken from custodian if he/she is going out

Communicate with elderly

·         Job scopes and processes are clearly explained to elderly were applicable

·         Communication is carried out politely and professionally in a manner that elderly understands and is treated with respect and dignity

·         Elderly request are noted, acted upon and followed through

·         Elderly is provided with advices, where applicable, on

- feed and nutrition
- exercise and fitness
- promoting well-being and health
 

·         Feedback on work performance is obtained where applicable

·         Positive body language is observed all time

Assist in elderly activities

·         Elderly activities are monitored for safety in a manner that no injury occurs during activities

·         Elderly movement is assisted in accordance with instructions given by custodian or elderly

·         Elderly request to leave home is granted when custodian gives permission. Elderly is escorted in accordance with instructions given by custodian or elderly

·         Elderly diet and meal timings are strictly observed and permission is obtained from custodian if elderly requests for different diet or meal timing

·         Elderly requiring feeding is fed slowly in a manner that food bite size is correct, food temperature is right and enough time is given for chewing and swallowing

·         Elderly on medication is monitored in a manner that medication timing is strictly adhered to, correct dosage is given and behavior of elderly is monitored after ingestion

·         Elderly showing body discomfort or symptoms of illnesses is reported to custodian immediately. Assistance is rendered as instructed by custodian

·         Elderly needing attention is attended to immediately

·         Elderly needing assistance in bathing is attended to and precautions are taken to ensure that he/she is thoroughly cleaned and does not slip in bathroom

·         Elderly is not disturbed during sleep and is not exposed to frights, sudden shocks, noise and pranks

Provide feedback on caregiving services to custodian

·         Work activities are accurately reported to custodian of elderly

·         Any unusual encounters or behaviors of elderly are reported to custodian

·         Feedback is communicated in a friendly and professional manner

·         Questions are answered accurately in a friendly and professional manner

·         Feedback on work performance is obtained where applicable

·         Positive body language is observed at all time